District Feedback

We're Listening!

Do you have questions or feedback for any of the follow topics/departments?

If you have specific questions or feedback pertaining to Technology, Bus Transportation, and other popular inquiries, please contact the departments below directly.

Technology Assistance

For assistance with EngagED Parent Portal (such as resetting your password), please visit the Parent Resource Center web page, or contact the  IT Department at 303-387-0001,  or [email protected].

Transportation Department

If you have any questions about DCSD Bus Transportation, submit your inquiries directly to Let's Talk.


Board of Education

If you have a question or feedback specific to the DCSD Board of Education, please email the Board's Assistant Secretary Ronnae Brockman at [email protected] or visit the Board's webpage here

Nutrition Services

If you are trying to reach Nutrition Services for meal plans, menus, or lunch account information, please visit the Nutrition Services webpage here.


B.A.S.E. Childcare Program (Before and After School Enterprise)

For questions regarding the BASE Childcare Program or reaching a team member, please visit the BASE webpage here.

Childfind /Preschool

If you have questions or feedback about Childfind or DCSD preschool programs please visit their webpage for direct contact information. 



Concerns and grievances are best handled and resolved as close to their origin as possible, (see DCSD Board of Education Policy KE). Therefore, the proper channeling of complaints involving instruction, discipline, or learning materials should begin with your school's teacher and/or principal prior to escalating it to the school district. If you have already talked with your school and the issue was not resolved, please contact the respective Executive Director of Schools for your region. Click here for contact information.

For all other inquiries, please click here to submit feedback to the district.

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In compliance with Titles VI & VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act, the Genetic Information Nondiscrimination Act of 2008, and Colorado law, the Douglas County School District RE-1 does not unlawfully discriminate against otherwise qualified students, employees, applicants for employment, or members of the public on the basis of disability, race, creed, color, sex, sexual orientation, marital status, national origin, religion, ancestry, or need for special education services. Discrimination against employees and applicants for employment based on age, genetic information, and conditions related to pregnancy or childbirth is also prohibited in accordance with state and/or federal law. Complaint procedures have been established for students, parents, employees, and members of the public. The School District's Compliance Officer and Title IX Coordinator to address complaints alleging sexual harassment under Title IX is Aaron Henderson, 620 Wilcox Street, Castle Rock, Colorado, [email protected], 303-387-0127.

Outside Agencies

Complaints regarding violations of Title VI, (race, national origin), Title IX (sex, gender), Section 504/ADA (handicap or disability), may be filed directly with the Office for Civil Rights, U.S. Department of Education, 1244 North Speer Blvd., Suite 310, Denver, CO 80204. Complaints regarding violations of Title VII (employment) and the ADEA (prohibiting age discrimination in employment) may be filed directly with the Federal Office of Equal Employment Opportunity Commission, 303 E. 17th Ave., Suite 510, Denver, CO 80202, or the Colorado Civil Rights Commission, 1560 Broadway, Suite 1050, Denver, CO 80202.


Special Education records which have been collected by Douglas County School District related to the identification, evaluation, educational placement, or the provision of special education in the district, must be maintained under state and federal laws for the period of five (5) years after special education services have ended for the student. Special education services end when the student is no longer eligible for services, graduates, or completes his/her educational program at age 21, or moves from the district. This notification is to inform parents/guardians and former students of Douglas County School District's intent to destroy the special education records of students who exited special education services as of June 30, 2016. These records will be destroyed in accordance with state law unless the parent/guardian or eligible (adult) student notifies the school district otherwise. After five years, the records are no longer useful to the district, but may be useful to the parent/guardian or former student in applying for social security benefits, rehabilitation services, college entrance, etc. The parent/guardian or eligible (adult) student may request a copy of the records by requesting the records at this link ( Douglas County School District Transcripts and Records Requests ).